Privacy & Cookies
1. Privacy Policy
I respect your privacy and am committed to protecting your personal information.
What this policy covers
This Privacy Policy explains how I collect, use and store personal information when you use this website or contact me about my services.
Who I am
This website is operated by Nina Graham – Interim Operational Support ("me", "I"). I am based in East Lothian, Scotland, and work mainly with social enterprises, charities and purpose-led businesses.
What information I collect
I may collect:
- Your name and contact details (such as email address and phone number)
- Information you include in enquiry forms or emails
- Basic technical information about how you use this site (such as pages visited and time spent on the site)
How I use your information
I use your information to:
- Respond to your enquiries and provide my services
- Manage my relationship with you as a client or potential client
- Improve this website and my services
- Meet my legal and regulatory obligations
Legal bases for using your information
I rely on one or more of the following legal bases:
- Your consent (for example, when you ask me to contact you)
- My legitimate interests in running and developing my business
- My need to comply with legal obligations
How long I keep your information
I keep personal information only for as long as it is reasonably needed for the purposes set out above, or to meet legal or regulatory requirements. After that, I securely delete or anonymise it.
Who I share information with
I do not sell your personal information. I may share it with:
- Trusted service providers who help me run this website and my business (for example, IT or email providers)
- Professional advisers (for example, accountants or legal advisers) where needed
- Regulators or authorities if I am legally required to do so.
International transfers
Some of my service providers may be based outside the UK or EEA. Where this happens, I take steps to make sure your information is protected in line with UK data protection law.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information I hold about you
- Ask me to correct inaccurate or incomplete information
- Ask me to delete your information in certain circumstances
- Object to or restrict how I use your information
- Withdraw consent where I rely on consent
If you wish to exercise any of these rights, please contact me using the details in the "Contact About Data" section below.
Changes to this policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.
2. Cookies
This website uses cookies and similar technologies to help it work properly and to understand how it is used.
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They help the site remember your actions and preferences over a period of time.
Types of cookies we may use
- Strictly necessary cookies: Needed for the site to function (for example, security and basic features).
- Performance or analytics cookies: Help me understand how visitors use the site so I can improve it (for example, which pages are visited most often).
- Functionality cookies: Remember your choices (for example, language or region) to provide a better experience.
Third‑party cookies
Some cookies may be set by third‑party services that appear on my pages (for example, embedded content, analytics or social media tools). These third parties have their own privacy and cookie policies.
Managing cookies
When you first visit this site, you may see a cookie banner or notice. Where required, you can use this to accept or reject certain types of cookies.
You can also control cookies through your browser settings. You can:
- Block all cookies
- Block cookies from specific sites
- Delete cookies that have already been set
If you block or delete cookies, some parts of this website may not work properly.
More information
For more general information about cookies, you can visit independent resources such as www.allaboutcookies.org (note: I am not responsible for external websites).
3. Contact About Data
If you have any questions about this Privacy & Cookies Policy, or if you would like to exercise your data protection rights, please contact me using the details below:
Nina Graham – Interim Operational Support
Email: helloninagraham@gmail.com
Mobile: 07513 402056
Please include enough information for me to identify you and understand your request. I may ask you for additional information to confirm your identity before I act on your request.